Shipping Policy
Shipping Locations
We offer shipping across Ghana, ensuring your orders reach you promptly and securely.
Shipping Costs
Shipping fees are calculated at checkout based on the delivery address and order weight.
Free shipping is available for orders above a specified amount (details provided during checkout).
Delivery Timeframes
Standard Delivery: 3–7 business days.
Expedited Delivery: 1–3 business days (available at an additional cost).
Delivery timelines may vary for remote locations or during peak periods.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment’s progress.
Delivery Conditions
Orders require a signature upon delivery.
If you are unavailable, the delivery agent will leave a notice for rescheduling or pickup.
Return Policy
Eligibility for Returns
Products can be returned within 14 days of receipt.
Items must be unused, in their original condition, and in the original packaging with tags intact.
Non-Returnable Items
Personalized items (e.g., custom gifts).
Perishable goods (e.g., food items).
Clearance or final sale items.
Return Process
Contact us at Email:support@appliances.africa with your order details to initiate a return.
Once approved, a return shipping label will be provided.
Pack the item securely and drop it off at the specified return center.
Refund Policy
Refunds will be processed to the original payment method within 7–10 business days after the returned item is inspected and approved.
Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
Exchange Policy
Exchanges are allowed for defective or damaged products. Contact us at Email:support@appliances.africa to arrange an exchange.
Damaged or Defective Items
Please inspect your order upon delivery. If you receive a damaged or defective item, notify us within 48 hours for a replacement or refund.
Contact Us
For any shipping or return-related inquiries, please contact:
Email:support@appliances.africa
This policy ensures transparency and provides a hassle-free shopping experience for appliances.africa customers. Let me know if you need further edits!